Commonly Asked Questions
Yes! We have a brick-and-mortar location where you can browse and shop in person. You can find us at 111 E. Main St. in Magnolia, AR.
Absolutely. Select "In-Store Pickup" at checkout and we’ll notify you when your order is ready.
Yes, we offer local delivery for select items. Delivery options and fees will be shown at checkout based on your location.
Due to the nature of our small business and limited inventory, all sales are final. We encourage you to read product descriptions carefully and reach out with any questions before purchasing. We're here to help you make confident, informed decisions.
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If your item arrives damaged or there’s an issue with your order, please contact us within 3 days of delivery. Replacement request must be submitted by email to fernandivystore@gmail.com, include your name, address, phone number, order number and include photos. We'll do our best to make it right.
Visit our Shipping & Returns Policy page for more details.
Yes, we honor the same prices both online and in-store, unless otherwise specified for online-only or in-store-only promotions.
Most of our products are available both online and in-store, but some items may be exclusive to one or the other. If you're looking for something specific, feel free to contact us.
You can check product availability online or call us directly for in-store stock updates.
Yes, we offer both physical and digital gift cards that can be used online or in-store.
Yes! Our in-store team can help you choose the right items for your space. Contact us to schedule a consultation.
We accept all major credit cards, debit cards, PayPal (online), and gift cards. In-store purchases can also be made with cash or contactless payment.
You can reach us via email, phone, or by visiting our store during business hours. Visit our Contact Us page for full details.